Many times it becomes rather difficult for great corporations as well as small and medium businesses to invest resources in terms of time and money for hands-on management of their communication needs. Even after the decision to shift to VoIP is taken, the corporate users face a dilemma. They have to decide on whether to take the help of qualified professionals to facilitate the transition or whether they should 'go it alone.'
More often than not, SMBs tend to go for Managed IT Services, while making the transition to VoIP. These services are guaranteed and hassle-free. Moreover, corporate users can depend on these services for a comprehensive solution to all their communication requirements.
The voice applications of many a large corporation going for this change from PSTN services to managed services are mission critical in nature. Therefore, certain guidelines need to be followed for the successful implementation of managed VoIP. The regulated services provider should be able to deliver the best voice over IP services viz-z-viz the needs and requirements of the business users. The corporate clients should keep their focus on the
1.Type of VoIP services that are available and the flexibility that these services involve. The managed services provider should be qualified enough to tackle these two factors.
2.Financial stability of the service provider,
3.Availability of resources such as hosted VoIP switches and managed services solution on demand,